ext_24561 ([identity profile] larissa-j.livejournal.com) wrote in [personal profile] mtemplar_fic 2009-01-19 05:34 am (UTC)

*shakes head at adobe support* Here's the facts from Adobe's own site.

http://www.adobe.com/support/products/pdfs/adobe_products_and_windows_vista.pdf

Q. Does Adobe support Adobe Creative Suite 2 on Windows Vista?
A. Adobe Creative Suite 2 was released almost two years before Windows Vista became
publicly available and is not recommended for use on this new operating system. While
some of its components, including Adobe InDesign CS2, Illustrator CS2, and Photoshop
CS2, install and run under Windows Vista with only minor known issues, other components
such as Acrobat 7.0 Professional do not support Windows Vista.


From their own site:

RELATED PRODUCTS SUPPORT FOR WINDOWS VISTA HOW IT RUNS ON WINDOWS VISTA
Adobe Creative Suite
2.3
Installs and runs on Windows Vista with some
known issues. No patches for Windows Vista
support expected. Creative Suite 3 with full
Windows Vista support expected to ship in
Spring 2007. Find out about any known issues by
searching the Adobe knowledgebase at www.
adobe.com/go/support. Enter the keyword Vista.


In essence, you were sold an upgrade because they won't support CS2 on Vista and they won't provide you with the workarounds via support. Adobe has the right not to support their product on Vista but I take issue with misleading a customer about it to sell an upgrade.

Although, if you were going to upgrade anyway... it's all good?

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