DW: The Darksmith Legacy canceled?

[mtemplar_fic]

Received an email this morning from the Book Depository saying that my preorder would be refunded, as 'the line has been canceled'. Anyone know anything about this? I did some digging around, and the Book Depository has yet to remove #4, along with subsequent releases from their site. Same story at Amazon UK. The Darksmith website has nothing, and appears to be functioning normally.

*grumbles* I'm hoping it's just that the BD has decided not to carry the line, not that it's actually being halted.

EDIT: Have heard from the Book Depository (did I mention I lurve them?) - apparently, they've run out of their stock, NOT that the series is being canceled. Will have to order Darksmith #4 from elsewhere, but I'm ok with that, as long as the series is still ongoing. So, I suppose my next question is for principia_coh - when did you preorder Darksmith #4?

Comments

[garpu.livejournal.com]

I've heard nothing. Wow, what a bummer. :(

[mtemplar-fic.livejournal.com]

I've done a little more checking around, and still nothing. *iz unhappy*

[garpu.livejournal.com]

Nothing on OG forums...

[mtemplar-fic.livejournal.com]

Checked that, too....

[garpu.livejournal.com]

It's not out until the 26th. maybe that's it?

[mtemplar-fic.livejournal.com]

I've never had another pre-order refunded!

[garpu.livejournal.com]

That's really weird. :(

[roxyk630.livejournal.com]

It's possible that a number of things happened? Either 1.) They're cancelling the title-i.e. its not selling enough. 2.) BD isn't carrying it any longer 3.)The release date has been shipped back to a point that is indefinite... so the distributor can't tell the other distributers a definite ship date (so they cancel). 4. They've limited it's release to certain distributors.

1 or 2 is most likely? *hughug* From how long I worked in comics (ESPECIALLY with stuff like this) that usually means the title has been cancelled. Amazon has hideous habit of listing titles they don't/will never have for "pre-release." IDW will NOT tell you until all of their distributors KNOW they are cancelling the title. I'd drop them a line and ask?

[mtemplar-fic.livejournal.com]

I'm really hoping for #2, as all ten titles in the series already have release dates, covers, etc. Email has been sent, will hopefully hear back soon.

*hugs* And how are you today?

[roxyk630.livejournal.com]

*hugs* I'm okay? I'm alive... and... modivated. :3 lol and trying to keep occupied? :D

How are you holding up?

[mtemplar-fic.livejournal.com]

Work stinks if all you're doing is just trying to keep occupied. *hugs*

Doing ok, thanks. Chapter 12 still isn't cooperating with me. *kicks it*

[roxyk630.livejournal.com]

yep. I got ONE order yesterday. During our "busy" season. *headdesk* Seriously? Ridiculous. Usually our colleges put in enough orders that we're trying to muddle through. Now? It's scary. Part of me wants to talk to Pat about going part time...but I'm a bit scared to do so? I know the minute I do we'll get busy or Pat will have some excuse to let me go... and while I'm all for leaving NZone, I want to do it on my own terms?

XD; So I'm modivated to get the hell out! :D

*hughug* If I could help, I gladly would. XD; I'm still waiting on ONE beta to get back to me on my story... I'm thinking I'll try to post soon if she doesn't? It's got 3 beta look overs at this point... but there's some things Measi pointed out that I've since changed. *crosses fingers* Not that MY story helps you any... but... yeah. I can't remember where I was going with that...

heh. XD;

[principia-coh.livejournal.com]

I have in a couple of orders with BD that involve the DSL books; I've yet to receive such an email.

[mtemplar-fic.livejournal.com]

Specifically Darksmith #4?

[principia-coh.livejournal.com]

#3 has already shipped, and #4 is listed as processing.

[kammgirl.livejournal.com]

Hey OT: I have a post up from the other day asking for classic Who help. Would you mind taking a gander when you have a sec?

[mtemplar-fic.livejournal.com]

Myself or principia_coh?

[mtemplar-fic.livejournal.com]

Mine is currently listed as *refunded* Other pre-orders are still in pre-order status. Still waiting to hear back from them.

[mtemplar-fic.livejournal.com]

OK - have heard back. Here's what they said:

I am afraid we could not supply the book as we ran out of stock just before your order, we did send an email apologising and advising. Could this have been blocked or filtered? You have been refunded in full for this title.

Thank You
Kirsty Halford Customer Advisor
www.bookdepository.co.uk

When did you pre-order, just out of curiosity?

[kammgirl.livejournal.com]

Wait are these the BBC novels? They are discontinuing them?

[mtemplar-fic.livejournal.com]

No - it's the Darksmith Series. Specifically, these:

http://www.bookdepository.co.uk/book/9781405905138/The-Darksmith-Legacy-The-Dust-of-Ages-Bk.-1

Yep, they cancelled on me as well

[principia-coh.livejournal.com]

Just got a cancellation notice from TBD; if it helps, I wasn't getting any sort of a discount.

They issued the same email, claiming the line has been discontinued. I've emailed them back with the following query:

"Hello!

Am I correct in my understanding from your message below that the entire series of The Darksmith Legacy books have been cancelled? If that is indeed the case, I have further books in the series as part of the same order, up through the farthest-out book you had available, The Darksmith Legacy: The Pictures of Emptiness Bk. 8 .

If the remainder of the series is not to be published, when may I expect a refund on the remaining items?"

-----------------------

We'll see what they have to say to that one.

Re: Yep, they cancelled on me as well

[mtemplar-fic.livejournal.com]

Ooooh! Not you, too!

When they emailed me back yesterday, they said this:

am afraid we could not supply the book as we ran out of stock just before your order, we did send an email apologising and advising. Could this have been blocked or filtered? You have been refunded in full for this title.

I've re-ordered Darksmith 4 from them, plus preordered the remaining titles this morning - we'll see if the order goes through. I'll be very interested in the reply you get for your email. You'd think they'd fix the wording on that generic email they use to avoid panic, if indeed all that's happened is they've run out of their alloted pre-order stock. *ponders*

Re: Yep, they cancelled on me as well

[principia-coh.livejournal.com]

Dear Sir/Madam

The only title we could not supply is
BDG-226-888866558
Doctor Who": The Depths of Despair: The Darksmith Legacy Bk. 4

The remainder of your order will be dispatched to you when published.

Thank You

Kirsty Halford

Customer Advisor
www.bookdepository.co.uk

Re: Yep, they cancelled on me as well

[mtemplar-fic.livejournal.com]

I'm glad that the series isn't cancelled, at least.